Privacy Policy

개인정보처리방침

< SAMYEON Engineering Co., Ltd.> ('syeng.co.kr', hereinafter referred to as the “Company”) has established the following privacy policy to protect users’ personal information and rights, and to smoothly handle user complaints related to personal information in accordance with the Personal Information Protection Act.

< SAMYEON Engineering Co., Ltd.>will notify users of any amendments to this Privacy Policy via the website notice (or individual notification).

○ This policy is effective from November 1, 2025.

1. Purpose of Processing Personal Information

< SAMYEON Engineering Co., Ltd.>processes personal information for the following purposes. The collected personal information will not be used for any purpose other than those listed below, and prior consent will be obtained if the purpose of use changes.
  • a. Personal information is processed for purposes such as online inquiries.

2. Status of Personal Information Files

  • 1. Personal Information File Name : SAMYEON Engineering Personal Information
    • - Personal Information Items: Name, Email, Phone Number, Inquiry Details
    • - Collection Method: Website
    • - Legal Basis for Retention: Personal Information Protection Act
    • - Retention Period: 3 years
    • - Related Laws: Records of consumer complaints or dispute resolution: 3 years : 3년

3. Processing and Retention Period of Personal Information

  • ① < SAMYEON Engineering Co., Ltd.>processes and retains personal information within the retention and usage periods prescribed by law or within the period agreed upon by the data subject at the time of collection.
  • ② The processing and retention periods for each category of personal information are as follows
    • 1. Online Inquiries
      • Personal information related to online inquiries is retained and used for the above purposes for '3 years' from the date of consent to collection and use.
      • -Legal Basis for Retention: Personal Information Protection Act
      • -Related Laws: Records of consumer complaints or dispute resolution: 3 years
      • -Exceptions :

4. Provision of Personal Information to Third Parties

  • ① The Company provides personal information to third parties only with the consent of the data subject or in cases specified under Articles 17 and 18 of the Personal Information Protection Act, including special provisions under the law.
  • ② The Company provides personal information to third parties as follows:
    • 1. SAMYEON Engineering Co., Ltd.
      • - Recipient of Personal Information: SAMYEON Engineering Co., Ltd.
      • - Purpose of Use by Recipient: Name, Email, Phone Number, Inquiry Details
      • - Retention and Usage Period by Recipient: 3 years

5. Rights and Obligations of Data Subjects and Legal Representatives, and How to Exercise Them

Users, as data subjects, may exercise the following rights:
  • ① Data subjects may at any time request access to, correction of, deletion of, or suspension of the processing of their personal information at SAMYEON Engineering Co., Ltd.
  • ② The exercise of rights under Paragraph 1 may be made to SAMYEON Engineering Co., Ltd. in writing, by email, or by fax in accordance with Article 41(1) of the Enforcement Decree of the Personal Information Protection Act, and the Company will take prompt action.
  • ③ The rights under Paragraph 1 may also be exercised through a legal representative or an authorized agent. In this case, a power of attorney in accordance with Form No. 11 of the Enforcement Rules of the Personal Information Protection Act must be submitted.
  • ④ Requests for access or suspension of processing may be restricted in accordance with Articles 35(5) and 37(2) of the Personal Information Protection Act.
  • ⑤ Requests for correction or deletion of personal information cannot be made if the information is required to be collected under other laws.
  • ⑥ SAMYEON Engineering Co., Ltd. verifies whether the requester is the data subject or a legitimate representative when processing requests for access, correction, deletion, or suspension of personal information.

6. Categories of Personal Information Processed

  • The Company processes the following categories of personal information:
    • Quotation Inquiries
      • - Required Items: Name, Email, Phone Number, Inquiry Details
      • - Optional Items: Phone Number, Cookies

7. Destruction of Personal Information

SAMYEON Engineering Co., Ltd. destroys personal information without delay once the purpose of processing has been achieved. The procedure, period, and method of destruction are as follows:
  • -Destruction Procedure
    The information provided by users is transferred to a separate database (or stored as separate documents in the case of paper) after the purpose is achieved, and is retained for a certain period according to internal policies and relevant laws or destroyed immediately. Personal information moved to the database will not be used for other purposes except as required by law.
  • -Destruction Period
    If the retention period has expired, the user’s personal information is destroyed within 5 days from the end of the retention period. If the personal information is no longer necessary due to achievement of the processing purpose, service termination, or business closure, it is destroyed within 5 days from the date it is deemed unnecessary.
  • -Destruction Method
    Electronic files are destroyed using technical methods that make recovery impossible.

8. Installation, Operation, and Rejection of Automatic Personal Information Collection Devices

  • ① SAMYEON Engineering Co., Ltd. uses cookies that store and retrieve user information to provide personalized services.
  • ② Cookies are small pieces of information sent by the website server (http) to the user’s browser and may be stored on the user’s PC hard drive.
    • a. Purpose of Using Cookies: To understand user visits and usage patterns of services and websites, popular search terms, and secure connection status, and to provide optimized information to users.
    • b. Installation, Operation, and Rejection of Cookies: Users can refuse the storage of cookies through browser settings: Tools > Internet Options > Privacy.
    • c. Refusing cookies may result in difficulties using personalized services.

9. Personal Information Protection Officer

  • ① ‘ The Company designates a Personal Information Protection Officer to take overall responsibility for personal information processing and to handle complaints and remedies related to personal information as follows:
    • ▶ Personal Information Protection Officer
      • Name: Kim Yong-sung
      • Contact : +82 01 984 4081 , sales@syeng.co.kr
  • ② Data subjects may contact the Personal Information Protection Officer or the relevant department for any inquiries, complaints, or remedies related to personal information while using the Company’s services. The Company will respond promptly to all inquiries.

10. Changes to the Privacy Policy

  • ①This Privacy Policy applies from the effective date and, in the event of additions, deletions, or corrections due to legal or policy changes, the changes will be announced on the website at least 7 days prior to implementation.

11. Measures to Ensure the Security of Personal Information

SAMYEON Engineering Co., Ltd. implements the following technical, managerial, and physical measures to ensure the security of personal information in accordance with Article 29 of the Personal Information Protection Act.
  • 1. Minimization and Training of Personnel Handling Personal Information
    The Company designates specific personnel to handle personal information and limits access to a minimal number of employees, implementing measures to manage personal information securely.
  • 2. Encryption of Personal Information
    Users’ personal information and passwords are encrypted for storage and management, ensuring that only the individual can access them. Critical data is protected using encryption for files and transmission, or file-locking and other security features.

13. equest for Access to Personal Information

  • ① Data subjects may request access to their personal information in accordance with Article 35 of the Personal Information Protection Act from the department below. The Company will make efforts to process such requests promptly.
    • ▶ Department for Receiving and Processing Personal Information Access Requests
      • Contact Person: Kim Yong-sung
      • Contact : +82 01 984 4081 , sales@syeng.co.kr
  • ② Data subjects may also request access to personal information via the Ministry of the Interior and Safety’s “Personal Information Protection Comprehensive Support Portal” (www.privacy.go.kr ), in addition to the department listed in Paragraph 1.
  • ▶ Ministry of the Interior and Safety Personal Information Protection Comprehensive Support Portal → Personal Information Complaints → Request for Access to Personal Information (I-PIN is required for identity verification)